【Official】gran terrace Le Lien Hakone

As stated on the restaurant page, we do not use frozen or pre-packaged ingredients.
In order to protect the environment, we are also working to reduce food waste and do not over-order or over-stock.

During long holidays, the fresh food markets are also closed for long periods.

The limit for pre-ordering ingredients for the New Year holidays is fast approaching.
As with every year, no dining reservations can be made after the ordering deadline.

After the deadline for pre-ordering ingredients
We will stop selling meal plan from 12/22 to 1/5.

If you are considering dining in, come early!

＊＊＊This facility does not allow additional meals on the day of your stay.＊＊＊


New!
12/20: Meal plan for the New Year holidays have been suspended.

Furusa to Label
https://furusa-https://furusa-travel.jp

The facility will be registered as eligible for coupons as a return gift for Hakone Town"Hometown Tax" program.
Reservations using this coupon can only be made through our own reservation website.
This cannot be used for reservations made through other OTAs.

We cooperate with hometown tax donations in response to requests for participation from local governments.
There are various restrictions regarding hometown tax donations, such as deduction limits, inability to pay taxes to one's place of residence, and inability to change or cancel donations after they have been made, so please be sure to check these before making a donation.

Any issues related to hometown tax donations themselves are outside the jurisdiction of this facility.

▼Recommended travel plan when using this hotel
https://tabiiro.jp/plan/1897/

▼Taiwan version Travel Color
https://tabiiro.travel/hotel/kanagawa/102958-ashigarashimo-lelien-hakone

*Check-in time request*

It will take a considerable amount of time to carry out cleaning and disinfection work following Corona Pandemic.

Before 15:00
Early check-in and entry
We absolutely refuse.

In addition, since this facility is a small hotel, all the work is done by all the staff without outsourcing cleaning.
It is also necessary for the staff who are working hard from early in the morning to take a meal and a break.
We do not believe that people who do not care about their colleagues can provide excellent hospitality to customers.
Thank you for your understanding and cooperation.

Late check-in after 21:00(500 yen for every 15 minutes per person)
This is not provided by our hotel.
It is paid as late-night overtime for the staff in charge.
There is no tipping system in Japan.　The hard work of the staff should be properly evaluated.
Please understand.

Free-flowing hot springs drawn from Owakudani.
Milky white Sengokuhara Onsen.

It is recommended that you leave your luggage such as suitcases and go sightseeing empty-handed.
Check-in date"From Hakone-Yumoto Station to the hotel』
check out date"From the hotel to Hakone-Yumoto Station』
Click the link for details

＊＊＊＊＊Hakone carry service(Baggage carriage)＊＊＊＊＊
・transportation
　　Get off Hakone Tozan Train"Hakone Yumoto Yumoto" station Inside the station
・Opening Hours
　　8:30 to 19:00(Reception from Hakone-Yumoto Station to the inn is until 12:30)
・Regular holiday
　　Open 365 days
・Address
　　Hakone Tozan Train Hakone Yumoto Station, Hakone Town, Hakone Yumoto District, Kanagawa Prefecture
・Tel
0460-86-4140
・Free pass special treatment information
　　Usage fee 100 yen discount per person

If you do not inquire about lost items by the date and time specified by the hotel, we will basically dispose of them.
After making an inquiry, we will only accept cash on delivery if you wish to send it by mail.

【After being stored at this facility for one week, it will be discarded.】
This facility is a small small hotel.Storage space is also limited.
Please understand.

【We will immediately dispose of leftover food items.】
This facility is located deep in the mountains, and the nearest convenience store and post office are about 3 km away.In addition, we are dealing with a small number of staff, so we can not send it immediately.Please allow about a week for the mail to arrive.
Please understand in order to prevent troubles such as pain and corruption.

We do not accept requests for disposal of bags and suitcases that are no longer needed after replacement.

If it is difficult to take it home with you, you will be asked to pay a garbage disposal fee of 4,500 yen per item, regardless of size.

In Japan, the disposal fee for oversized garbage is expensive.

If you leave it in the room without permission, we will charge you for the processing fee.

We also support Chinese payments such as WeChat pay and Alipay.

This facility has limited staff and does not have a 24-hour front desk.
Please note that calls are often not answered during restaurant opening hours and cleaning times.

In addition, changes to reservations, etc.
●Misunderstandings and mishearing
●Date and day of the week mistakes
●"Said』"Not say』
Either one of you may feel uncomfortable.To avoid trouble,
Email, Instagram, Official LINE, reservation site app messages, etc.
Please make sure to contact us in writing.